300k Responsible Gaming — Self-Control & Your Well-Being
Playing for fun is your right. Playing responsibly is our shared responsibility. 300k is committed to helping every user in Malaysia enjoy the platform in a healthy, balanced and controlled way.
What is 300k's commitment to responsible gaming?
300k is more than just an entertainment platform — we believe a positive gaming experience starts with awareness and self-control. Online gaming should be a relaxing, enjoyable activity, not a source of stress or financial strain.
As a platform serving users in Malaysia, 300k takes a proactive approach to promoting healthy gaming habits. We provide a range of self-control tools, best-practice guides and user wellbeing resources so every gaming session stays safe and enjoyable.
We also require that this platform is strictly for adults aged 18 and above. Gaming should only be done with disposable income — not savings, bill money, or funds set aside for daily necessities. Remember: winning is a bonus, not the goal.
Warning signs in gaming behaviour to watch out for
Identifying early signs of at-risk behaviour is the first step to staying in control. Take note if you or someone you care about shows any of the following signs:
- Feeling the urge to increase bet amounts to get the same level of excitement.
- Finding it hard to stop playing even when you had planned to.
- Using bill money, savings or loans to fund gaming deposits.
- Hiding gaming activity from family members or friends.
- Playing to "chase" losses by continually adding deposits.
- Neglecting work, studies, or family responsibilities due to excessive time spent gaming.
- Feeling restless, irritable, or uneasy when unable to access the platform.
If you recognise any of these signs in yourself, act immediately by using the self-control tools provided by 300k or seek professional help.
How to set effective limits and practise self-control
The best tool is the one you use before you need it.
Set daily, weekly or monthly deposit limits on your 300k account. Once a limit is in place, you won't be able to deposit beyond that amount within the set period. This is the most straightforward way to keep your spending in check.
Decide how long you want to play before starting a session. Set a timer on your phone. Take at least a 15-minute break every hour. Avoid playing late at night or when you're feeling stressed.
If you feel you need a break from the platform for a set period, you can request a temporary cool-off. During this time, your account will be inactive and you won't be able to log in or make any transactions.
For more serious cases, 300k offers a long-term self-exclusion option. Users who choose this will be blocked from accessing the platform for a specified period. Contact our customer support team for assistance.
Before you play, set a maximum amount in MYR (RM) that you're comfortable losing. Treat it as the cost of entertainment. Never play with money you need for essential expenses.
Regularly review your deposit records and transaction history through the account history section. Understanding your spending patterns helps you make smarter decisions and spot any changes that may need your attention.
Underage protection — a shared responsibility
300k strictly prohibits the use of this platform by anyone under the age of 18. This is not merely a policy — it is a moral responsibility we take seriously.
During registration, users are required to confirm they are 18 years of age or older. We reserve the right to request age verification documents at any time, particularly during the withdrawal process. Accounts found to be owned or used by underage individuals will be closed immediately.
To parents and guardians, we encourage you to:
- Ensure your devices and online accounts are protected with strong passwords and not shared with your children.
- Using parental control software on shared devices to block access to gambling sites.
- Talk to your children openly and without judgment about the risks of online gambling.
- Report to the 300k support team if you suspect your account has been accessed by an underage individual.
Life balance and when to seek help
Online gaming should be a small part of a balanced life — not your main focus. 300k encourages all users to maintain a healthy balance between online entertainment and other areas of life.
Spend time with family and friends. Keep up a healthy daily routine including exercise, adequate sleep and good nutrition. Make sure your work commitments and responsibilities are not affected by your gaming activity.
If you or someone you know is struggling with gaming habits, don't hesitate to seek help. Reaching out is a sign of strength, not weakness. Support resources available in Malaysia include:
- Talian Kasih (15999) — a national family welfare helpline operating 24 hours.
- Government hospitals or health clinics — counselling and mental health services available across Malaysia.
- Non-governmental organisations (NGOs) that offer behavioural addiction support programmes.
You can also reach the 300k support team at [email protected] for information on self-control options or account exclusion. We're here to help, no judgment. For more information about this platform, visit the FAQ ours.
Remember: gaming should be fun. If it no longer feels that way, it's time to take a break.
Need help or more information?
The 300k support team is ready to help you with account control settings or any responsible gaming enquiries. We're here for you.